Happy New Year everyone! Hope you had a wonderful holiday season with family and friends. I thought I would start off the new year with something a bit different.
It’s been just over a year now since I began working part-time at my local camera store. I sought out the job not to earn a living, but because 18 months of Covid had left me socially isolated and mentally desolated. I needed human contact.
Over the course of this past year, I have been blessed with exactly that. I have discovered the wonderous variety of stories each of us has to tell about our lives, experiences and interests. I’ve also discovered that customer service isn’t about transactions – it’s about the relationships formed with the people we serve.
To start off 2023, I wanted to tell you about some of those.
Continue reading “Human Interest” →
I come from a generation born before televisions were common in middle class homes. We relied on a radio for news and our only “social network” was the people we knew in the neighbourhood, at school, through our parents or through our church. Getting your name out there was done by word of mouth and by advertising on the radio and in the “yellow pages” or other print publications.
Yet just a couple years ago, I was told that repuations were made in photography by having a presence on as many online sources as possible, particularly social media and sharing networks. Word of mouth is still very big in photography, but increasingly, I was told, new business comes from being discovered on these sites. Word of mouth, while still important, was also now equally “word of post” or “word of tweet”. Continue reading “Being Sociable” →